Products & FAQ’s

Spa Appointment Booking Guidelines:

All spa inquiries can be booked online or by calling 413 863 5065. Please indicate the location of services.

All bridal inquires can be done by email. Please email Our bridal coordinator Bailey, will return your email promptly.

To change or cancel an exsisting appointment please call 413 863 5065, with plenty of notice given. If less than 24 hours notice is given, 50% of the services booked will be invoiced to you or charged to the card prior to your next booking.

Facial clients looking for result orientated treatments will be required to use one of three skincare lines recommended by the Esthetician performing your treatments. We will not treat any client that is on Accutane, Retinol, Blood thinners, or Vasodilators. We also refuse the right to treat any client for any reason, at any time.

Please arrive 10 minutes prior to your appointment in Turners to fill our our intake forms, change and prepare for treatment.

Please remove earrings, watches, and necklaces prior to any facial, massage, or spray tan appointment.

Product and Service FAQ’S:

Rezenerate Facial Treatment


anti-aging benefits

As you age, your skin loses its natural elasticity. this causes the skin to become thinner and limper, which may result in wrinkles, crow’s feet or age spots. a variety of factors may also contribute to aging, such as genetics, personal lifestyle or sun damage. The rezenerate facial significantly minimizes fine lines, dark under eye circles and wrinkles. As the proprietary wand delivers nutrients to the top of the dermal layer of your skin, it maximizes collagen levels making your skin plumper, while also serving to reverse the signs of aging. Your skin will appear more youthful after your first treatment. you will notice a more vigorous, softer look to your skin complexion.

reduces blemishes

There are various causes of skin blemishes, from acne breakouts to dry skin and aging symptoms. most blemishes can easily be treatment with creams, while some may be difficult to get rid of with over-the-counter products. Skin blemishes can have a devastating effect on one’s self-esteem. most people will try to hide blemishes with make-up, but it doesn’t resolve the underlying problems. with rezenerate facial treatments, the wand delivers hundreds of thousands of microscopic permeations on the skin, which reduces the appearance of blemishes and dark aging spots. You will notice short-term benefits after one to three treatments, and over time, your skin will feel smoother and even-toned.

hydration for the skin

Dry skin can exacerbate many conditions, such as dermatitis, dehydration, flaky skin, eczema and psoriasis. it can also gives the skin a dull and harsh-looking appearance. Rezenerate facials are designed to remedy the effects of dry, flaky skin. after one treatment, you will notice an immediate improvement in your skin’s texture and tone. the recovery time is quick with little to no signs of infection. you can actually begin applying facial creams and makeup to your skin with a short time-frame after your treatment. to improve your results overtime, rezenerate facial treatments are recommended every two to four weeks. the amount of treatments needed to produce optimal results depend on the condition of your skin.

Rezenerate facials are known to work for all skin types. The treatment is designed to virtually improve the appearance of anyone’s skin regardless of age. most people who have tried rezenerate facials noticed that their skin textures emanated natural shine, smoothness and plumpness. If you are interested in trying this innovative facial treatment, your aesthetician will evaluate your skin and recommend the best treatment solution to combat any underlying conditions that you may have.

Spray Tanning

Before the tan:

Exfoliate and moisturize 24 hours before your treatment, paying particular attention to elbows, knees, ankles and
problem dry areas.

Wax/shave at least 24 hours prior to treatment. This allows the pores time to close. Dotting in pores may appear if not adhered to.

The entire 24 hours before your treatment avoid using bar soaps, high pH shower products or in shower moisturizers.

Do not apply moisturizer, perfume, deodorant or makeup on the day of your treatment.

If the skin is dry, use a primer, to balance pH levels in the skin and blending cream to block our unwanted tanning areas.

After the tan:

Wear dark loose clothing; tight clothing or underwear may cause marks. Wear flip-flops or loose fitting shoes.

Shower lightly in cold – lukewarm water for 45 seconds

After the first 2 hours for a light to medium tan, 6-8 hours fro Norvell or Sjolie Organic Tans.

Shower in plain water; don’t use shower gels, scrubs, shampoos or a loofah
during the first 24 hours after your treatment.

Pat dry and use aftercare products including moisturizers and gradual tanners after your first shower to extend the life of your
tan and stay looking gorgeous.

Avoid sweating, don’t exercise or swim for the first 24 hours after
your spray tan treatment.

Try not to touch your skin during development time. Any marks on your hands, therefore, are due to your hands touching the developing tan. You need to be aware that once this has developed, nothing will remove it from your palms. Moisturize, moisturize and moisturize some more.

Use a gradual tanner so your tan is continually being topped up and its life
extended. Remember to wash your palms after.

After day 5, exfoliate with a soft body polish on a daily basis, to help your skin absorb even more moisturizer and keep it
looking and feeling gorgeous.

Long exposure to water and sweating from exercise will fade your spray tan. Your outer cells will start to soak up water which dilutes the effect of the tan. The longer you are in water the
lighter your tan will get.


Sjolie Organic Sunless Tanning

In addition to protecting your health, the shift to organic products has a lot to do with saving the environment. All-natural cosmetics that are made with sustainable technologies have a smaller impact on the environment and animals than beauty products that are manufactured using traditional processes.

Sjolie Sunless is a family owned and operated company based out of Rocklin, CA.  We started Sjolie Sunless with a simple mission: to make better sunless tanning products by making a better company than any other in the industry. We choose to source the world’s finest naturally derived ingredients and materials to create retail products you can be confident will provide you a dependable reputation as a health conscientious sunless professional in the community.  We have been manufacturing sunless tanning solutions and products for over a decade from our facility located in California.  Under the Sjolie family name since 2009, we are proud to be a true manufacturer of our products and to be a part of every facet of our product creation from our agriculturists all the way to our development and design.  We have truly put our heart and soul into making Sjolie Sunless the best possible answer for your everyday sunless tanning needs.

We manufacturer our own solutions and sunless products.  Because we do this, we have a direct partnership with ingredient farmers allowing us to send our blending experts their ingredients at peak freshness, with minimal time in transit, and at a better value than they can find anywhere else.  These direct partnerships provide our agriculturalists with guaranteed demand for their harvest, allowing them to better plan their crop rotations to grow specialty ingredients just for us, and improving their livelihoods in the process.

This also means we personally touch our products during conception, through creation, and into distribution.  We are a naturally derived, organic company because we care about your healthiness and want your natural beauty to shine.  We also care very deeply about this planet and keeping it clean and resilient for all future generations to enjoy.

Norvell Sunless Spray Tanning 

BY PROFESSIONAL SPRAY TAN ARTISTS/TECHNICIANSNorvell guarantees a fast drying, non-sticky and streak-free formula. You may not realize how important these three things are until you try a product that doesn’t have them.  Trust us on this one – you’ll thank us. Norvell’s perfectly blended formulas crush the competition and eliminate the worry of looking orange. Meticulously crafted utilizing color theory, Norvell solutions provide Just off the Beach™ color without the typical tanning salon odor. With Norvell, and proper maintenance, you can expect 7 days of a gorgeous glow and an even color fade.
Venetian™… An exotic sunless formula with a unique combination of violet and brown tone bronzers, designed to mimic the sought-after skin tones found on the beautiful beaches of the European Riviera. The unique combination of violet bronzers blends with all skin tones to produce a dark, long-lasting tan.

Dinair Airbrush Makeup 

Unlike traditional makeup (where you rub makeup into your skin), airbrushing sprays a fine mist, so the makeup “sits evenly” on your skin. Airbrush makeup provides flawless coverage (sheer or opaque), by minimizing skin imperfections while giving skin a beautifully natural looking finished result.  Dinair airbrush makeup lasts as long as 24 hours without smearing, running, fading or caking.

 XO8 Placenta Stem Cell Mask 


At XO8 Cosmeceuticals, we are committed to promoting skin’s natural physiology with ingredients that are hand selected and formulated without added fragrance, parabens, phthalates, or other chemicals and additives.



Our ovine sheep placenta stem cell extract contains bioactive stem cells, which restore the growth layer function that slows down as we age. The messenger molecules (known as growth factors and cytokines) in our extract wake our own dormant stem cells in the skin’s basal layer, restoring your skin’s normal function to repair and rejuvenate, leaving you with a healthy, youthful appearance.

To ensure product safety and integrity, all of our raw materials for pharmaceuticals and nutraceuticals are sourced from and processed at licensed MPI (Ministry of Primary Industries) inspected premises.

What is pluripotent? Pluripotent is a term used to define a cell’s ability to differentiate into other cell types. Pluripotent cells selectively attach themselves to good cells and then multiply, creating even more healthy, active skin cells.


DermaMed Solutions Professional Botanical Skincare



Tapping Nature for Optimal Results

Unlike most clinical skin care products, the entire dmSkincare™ line is paraben, phthalate, sulfate, and petroleum-free. Our natural skin care products also contain no harmful chemicals, preservatives or dyes. How do we do it? We obtain many active ingredients from botanicals and blend them for highly effective anti-aging, anti-inflammatory and skin-protective benefits. All products are dermatologist-tested, aesthetician-approved.

Paraben, phthalate, sulfate, artificial fragrance & color, and petroleum free, dmSkincare™ can help improve common skin problems of all skin types. The dmSkincare™ line features powerful antioxidants and botanical ingredients to manage inflammation and  maximize results. Synergistic combinations provide nutrition, protection and incredible results without irritation or exposure to toxic chemicals.

Le Mieux Skin Care

Le Mieux is a division of Bielle Cosmetics, Inc., specializing in INNOVATIVE SKINCARE PRODUCTS based on EXTENSIVE anti-aging and cell growth RESEARCH. Our high-tech youth preserving products keep us at the forefront of a constantly evolving beauty care industry. The company offers a unique and comprehensive range of products combining the LATEST BREAKTHROUGHS in natural, herbal and botanical ingredients with innovative, state-of-the-art formulae. Le Mieux Cosmetics takes pride in excellent professional training and PROVIDES QUALITY PRODUCTS.


The secret to our formulations lies in the specialized delivery. The orchestration of ingredients and proper pairing ensure optimal effectiveness of the product.

Why is the delivery system important?

  • Transports ingredients to the desired site at the precise concentration and time
  • Manipulates the properties of an ingredient; i.e. size, for easier penetration
  • Allows ingredients to penetrate the skin’s tough barriers at various depth
  • Le Mieux Cosmetics is an international company and professional skincare line founded in 2004 by an elite team of scientists, biologists, physicians, and chemists who are committed to creating pivotal breakthroughs in cosmetic technology to formulate the best anti-aging skincare solutions on the skincare market.

The company has garnered the reputation of “The Serum Authority” for its diverse selection of scientifically advanced serums with triple-tiered delivery systems, timed-release technology, and concentrated ingredients from premium sources, all custom-engineered to effectively treat a myriad of skincare concerns. Le Mieux is the first company to integrate Epidermal Growth Factor into its products to mimic human growth factors and enhance regeneration of the skin.

Le Mieux is passionate about education and provides specialized training that inspires skincare professionals to hone their skills and techniques, broaden the scope of their ingredient knowledge, encourage external and internal wellbeing, and foster best practices for growing a successful skincare business.

Acure Organics Skin Care

Acure Organics is a family owned and operated company founded on sustainable principles to provide the highest quality fair trade, natural and certified organic personal care products. Our products are created with great care and are a reflection of our values. Each of our products is free from animal testing, parabens, sulfates, phthalates, synthetic fragrances, harmful preservatives and artificial colors. We travel the globe to find the most potent certified organic ingredients that meet our high standards of efficacy and purity. We thank you for sharing in our mission to have a positive impact on the world we live in.

For more information, click here to visit Acure’s website.

Lavera Natural Makeup 

Lavera makeup is 100% gluten free, cruelty free, and all natural! Dermatologically and opthamologically tested for sensitive skin and eyes. For those with skin irritations or allergies, you can feel safe using these products on your face. There’s something perfect for everyone. With everything from ultra volumizing and lengthening mascaras, to creamy lipsticks and velvety smooth eyeshadows.

Cerepil Blue Wax

At Cirépil by Perron Rigot, we believe: “It’s not just about what we remove. It is about what we leave behind… Healthy Skin!” Unlike traditional methods of waxing, Cirépil wax sticks to the hair rather than the skin, reducing the pain of waxing by 50%! Cirépil wax encapsulates the hair, removing it from the root while leaving the skin undamaged. When the integrity of the skin is uncompromised, there is reduced inflammation, redness and downtime for the client; making painful waxing a thing of the past!


Waxing Prerequisites:

To ensure maximum comfort and benefit after the treatment, it is important to follow the steps below at home:

We require at least 2 weeks of regrowth since the last shaving. 1/4″ to 1/2″ inches are the minimum length for underarm, bikini, and leg waxing.

Avoid applying heat to the waxed area for 12 hours to 24 hours. This includes, hot baths, sauna, and steam as well as working out.

before your wax, you can take a low dose over the counter pain medicine. In addition if you are prone to bumps or reactions following waxing you can take an Anti Histamine to help prevent any histamine reactions.

Use an exfoliating scrub and no bump following any chest or back waxing until any break outs are gone. Use No bump weekly 2-4 times for ingrown hair maintenance.

Avoid tanning for 24 hours. This includes UV beds, and any tanning bed treatments.

Avoid any highly fragranced products. This includes perfume, scented body lotions, antiperspirants, cosmetics, and feminine hygiene sprays.

Avoid applying chemical based SPF products, we recommend a mineral organic based sunscreen, and a hat for any facial waxing.

Any pinking of the skin should disappear within 6-8 hours after waxing. slight pinking is normal, and indicates that the hair was removed from the root, rather than superficially broken off, as in shaving, This is the reason professional waxing lasts so much longer!

For best results, repeat your waxing every 2-4 weeks depending on the hair growth rate.


Lavish Lash Eyelash Extensions

Lavish Lashes® Professional Eyelash Extensions are for professional use only and must be applied by someone trained and certified in applying eyelash extensions. Before purchasing this service, make sure your lash extension professional is certified by Lavish Lashes® to ensure the highest level of quality training. Lavish Lashes® Professional Eyelash Extensions are semi-permanent, lasting four to six weeks depending on the life cycle of your own natural lashes and other factors. Though the average cycle of a single lash is about 90 days, factors such as your eyelash characteristics, lifestyle, and general care of your lashes will affect how long your Lavish Lashes® last. Lavish Lashes® Professional Eyelash Extensions are applied individually and when closely observed, appear to actually have a root. The lashes have a natural looking curve, so there is no need to use an eyelash curler. Eyelash Extensions come in various lengths, colors, and thicknesses to create a beautiful and natural look. Brilliant colors, such as blue and green, are very popular and help to accentuate the natural beauty and color of one’s natural eye color and lashes.

Individuals exposed to a known allergen prior to their appointment, i.e., seasonal allergy or pet allergy being the most common, may be more likely to experience an allergic reaction to the eyelash extension adhesive. It is recommended that you consider taking an oral and/or ophthalmic (eye) antihistamine prior to your appointment.

Caffeine and stimulants may put you in an agitated state, preventing you from becoming still and relaxed during your appointment. Refrain from consuming caffeine and stimulants before your appointment.

Note: The application process can take a while; a full set (50 – 80 extensions per eye) can take anywhere from 1 hour and 15 minutes to 2.5 hours, and touch-ups (15 – 35 extensions per eye) can take about 30 – 60 minutes.

Avoid wearing eye makeup to your eyelash appointment. Remove mascara, eyeliner, and other eye makeup before- hand. Although the lash stylist will have eye cleanser on hand, removing eye makeup can be time-consuming and take away from your lash extension application time. Also, avoid curling your lashes ─come with your lashes in their natural state.

Bring a contact lens case and saline solution to your ap- pointment, if you wear contact lenses. As a safety precau- tion you will be required to remove your lenses before the lashes are applied. Wearing contact lenses while getting lash extensions is a safety issue and may be uncomfort- able. After the lashes are applied, you can put your contact lenses back in, or if more convenient, just wear glasses to your appointment.

For appointments longer than an hour, you may want to wear clothes that are comfortable and allow you to lie down in a relaxed, non-restricted manner. Treatment room tempera- tures are usually constant, but it does not hurt to bring a light sweater just in case. Wearing comfortable clothes during your session can help optimize your special “me-time” and enhance your experience. Also, to prevent un- necessary discomfort, avoid wearing large dangling earrings or wearing your hair in a ponytail or bun.

Bring a headset and audio player so you can listen to music while the lashes are being applied. Although many eyelash extension customers fall asleep during the procedure, music can help enhance the relaxing experience provided by your Lavish Stylist.

Silence your cell phone before your eyelash extension session. While the lash extensions are being applied, your eyes need to remain closed. A ringing cell phone can be a distraction and trigger the urge to open your eyes.

Lash extensions shed according to your natural eyelash growth cycle. Simply put, your natural eyelash growth cycle is the length of time before your eyelash falls out naturally. The average life span of an eyelash is between 90 and 120 days. And, of course, when your natural eyelash falls out, so does your extension. Everyone’s eyelash growth cycle differs, and often eyelash extensions can last up to several weeks. On average, a person naturally loses 1 – 4 eyelashes every day. There are six factors that affect how long eyelash extensions may appear to last, with one key factor being how well you take care of them. Lavish Lashes® require minimal care, but to ensure that your extensions stay beautiful and last as long as possible, follow these tips.

such as Vaseline, oil based eye creams, eye serums, and cleansers. Read product labels to ensure that the products you are using are “oil-free”. Over time some extension may begin to separate from the natural lash and the use of oil-based products (both natural and synthetic) can make their way causing the extension to separate more quickly. Important caution: Please do not intentionally use an oil based product to remove your extensions, as extensions need to be professionally removed. Oil does not dissolve the adhesive bond and removing your own extensions may cause damage.

 before getting your lashes wet. This includes showering, splashing water on your face, visits to the sauna/steam room, swimming, crying, and sweating during exercise.

no matter how bad you want to touch them. Don’t rub, pick or pull your Lavish Lashes® to avoid perma- nent damage to your natural eyelash. Just as plucking your eyebrow hair can cause damage to the root causing it to not grow back ─ the same is true for eyelashes.

CLEANSE YOUR EYES with Lavish Lashes® Gentle Eyelid Cleanser or Guinot Eye Cleansing Gel. Both prod- ucts are specially formulated for gently removing debris and oils around the eyes to prolong the life of your lashes and encourage their growth. Avoid using cotton swabs when cleansing your lash line. Always use a sponge applicator or a micro swab which can gently sweep across the base of your lashes without leaving behind trace fibers. After using cleansers, or when your lashes are wet from the shower, always pat them dry ─ avoid rubbing them with your towel.

ARE YOU A SIDE SLEEPER? To avoid rubbing your eyes too aggressively on your pillow while sleeping, you may want to consider purchasing a Save My Face Pillow®, which provides support to your neck and head while freeing the space around your eyes to prevent wrinkling and damage to your lashes.

Eyelash extensions add extra weight to your natural eyelash, so any additional weight or stress from perming, curling or tinting should be avoided.

Schedule a follow-up “fill” appointment with your professional Lavish Lashes® Stylist within 2 – 3 weeks, so any outgrown lashes can be replaced.


 Ellebana Lash Lift

The hottest trend in the eyelash industry allows luscious lifted lashes that will last for weeks, in the blink of an eye. Just one 20 minute professional treatment is all it takes to deliver a sumptuous lash lift that is retained even after a shower or swimming, for up to 12 weeks. Not suitable for sensitive or watery eyes.
Please come to the appointment makeup free. You cannot wet the lashes or wear mascara for 24 hours post lift.

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